Privacy

This page explains what information La Bandida gathers through bandida901.com, why, and how long it stays. The short version: name, contact details, and any note the guest sends. Held in confidence. Used to respond. Not sold.

Who runs the site

La Bandida is a cocktail bar at 901 N. Alamo St., San Antonio, Texas. The website is operated by the bar's owners. Questions about this notice or about information on file can be sent to privacy@bandida901.com.

What the house collects

Three small streams of information, only when a guest hands them over.

• Private events inquiries. The contact form asks for name, email, phone number, preferred date, party size, and a short note. All of it is stored in a private record so the manager can reply.
• Reservation requests. The reservation page collects the same kind of information — name, contact details, date, time, party size, and an optional note — to hold a table. If a third-party booking platform is in use on the page, that platform handles the request under its own privacy terms; a link to its policy is provided where it appears.
• Newsletter sign-ups. An email address, given voluntarily, to send occasional notes about openings, hours, and new arrivals on the program.

The site sets no advertising cookies, runs no third-party analytics, and does not build a profile of visitors. Standard server logs are kept briefly for security and troubleshooting (the IP address that made a request, the time, the page requested, and the browser type). Logs are not used for marketing.

How it gets used

• To answer the message — confirming a booking, quoting a buyout, sending reservation details for the loft.
• To send the occasional update, but only to guests who asked for it. Every newsletter has an unsubscribe link.
• To keep the site working and secure — blocking abuse, fixing errors.
• To comply with applicable law, when required.

Text messages

The number listed on the site — 210-439-0832 — is a text-only line. When a guest texts the bar, the house can text back. Standard message and data rates from the carrier may apply. The conversation history stays on staff devices and is used to keep the thread coherent; it is not sold, rented, or shared with anyone outside the bar. To stop receiving texts, reply STOP.

Inquiry-form submissions trigger an internal text alert to the manager so the message is seen quickly. That alert is sent through Twilio, the SMS carrier that powers the line. Twilio processes only what is needed to deliver the message.

Who else sees it

A small set of service providers help the website function. Each receives only the information needed to do its job, and each is bound by its own privacy obligations.

• Hosting — the web host stores the site and its logs.
• Email delivery — the inbox provider handles inquiry alerts and newsletter mail.
• Twilio — text-message delivery, as described above.
• Reservation platform — if and when an embedded booking tool (such as SevenRooms, Tock, Resy, or OpenTable) is in use on the reservation page, that provider handles the request under its own terms.
• Google Fonts — typography on the site is served from Google's font service. A visit to the site causes the browser to request fonts from Google, which receives the visitor's IP address solely to deliver the file.
• OpenStreetMap — the map on the contact page is an OpenStreetMap embed. Loading the map sends a request to its servers in the same way.

Information is shared with these providers only as needed to run the site. It is not sold. It is not handed over for advertising. It is disclosed to authorities only when required by law or to protect the safety of guests or staff.

How long it stays

• Inquiry records — kept while the conversation is active, then archived for a reasonable period (generally up to twenty-four months) so the house can pick up a thread when a guest returns.
• Newsletter subscriptions — kept until the guest unsubscribes.
• Server logs — retained for a short window, typically no more than ninety days.

Information held longer than this is held because the law requires it, or because a guest specifically asked the house to keep it.

Choices a guest has

A guest may at any time —

• ask what is on file under their name;
• ask that it be corrected;
• ask that it be deleted;
• unsubscribe from the newsletter (link in every message);
• reply STOP to a text message to end SMS contact.

Requests go to privacy@bandida901.com. A reply is sent within thirty days. Guests in California, the European Union, the United Kingdom, or other jurisdictions with specific privacy laws may have additional rights under those laws; the house honors them on the same terms.

Security

The site is served over HTTPS. Inquiry records are stored on the web host outside the public folder and accessed only through the manager dashboard, which is protected by a passcode. No system is perfect; the house keeps the surface small and the access narrow.

Children

La Bandida is a bar. The site is not directed at anyone under twenty-one and the house does not knowingly collect information from minors. If a parent or guardian believes a child has submitted information, contact privacy@bandida901.com and the record will be removed.

Changes to this notice

If this policy changes in any meaningful way, the new version will be posted here with a fresh effective date. Material changes will also be noted on the homepage for a short period.

Contact